Frequently Asked Questions - Chimney Cleaning in Orlando, FL
Straight answers on chimney cleaning in Orlando, from what it costs to what actually happens during a sweep. If you don't see your question here, call (904) 822-8172 and we'll talk you through it.
Pricing & Cost FAQs
A standard chimney sweep in Orlando typically runs between $149 and $249 for a single fireplace with an accessible roof. Our flat-price sweep covers the full inspection, the cleaning itself, and a photo report you can see before you pay. What changes the price is chimney height, roof steepness, and how much creosote has built up. We put the price in writing before any work starts, so there's no surprise at the door. Call (904) 822-8172 for an exact quote based on your setup.
A Level 1 chimney inspection in Orlando usually costs $99 to $199 when it's bundled with a sweep, or slightly more as a standalone visit. Our inspection covers the firebox, damper, flue liner, and exterior masonry. You get photos of anything we flag, so you can see the issue yourself before deciding what to do. We never recommend work based on a verbal description alone. Call (904) 822-8172 and we'll give you a written price for your specific chimney.
A full chimney cleaning includes sweeping the flue to remove creosote and soot, cleaning the smoke chamber and damper, checking the firebox, and inspecting the liner and cap. We also do a basic exterior check of the masonry and flashing. You receive before-and-after photos of the interior, so you know the job was actually done. The goal is a chimney that drafts properly and doesn't hold flammable buildup. It's the service we recommend once a year if you burn regularly.
The price reflects the time, equipment, and liability involved. A proper sweep means getting on the roof with brushes and vacuum systems, inspecting the full flue, and documenting everything. Cheap sweeps often skip the inspection or do a partial job from inside only. In Orlando's humidity, creosote can crust up and take longer to remove. You're paying for the labor of someone who does it safely and can show you the result. Our written pricing means you know exactly what you're paying for before we begin.
A standard stainless steel chimney cap in Orlando typically costs $120 to $300 installed, depending on the flue size and cap style. Caps with spark arrestors or multi-flue coverage run higher. The cap itself is usually $60 to $150 of that total, with the rest being labor and the trip to your home. We install caps from brands like Olympia Chimney and Copperfield because they hold up in Florida's heat and rain. We'll show you your options and quote the exact price before any work starts.
A chimney liner replacement in Orlando usually falls between $1,800 and $4,500 depending on the liner material, chimney height, and roof access. Stainless steel liners from brands like DuraFlex run on the higher end because they're rated to last decades and handle high-heat conditions. We won't recommend a liner replacement unless our camera inspection shows a genuine crack, separation, or rust-through, and we'll show you the footage. You decide from there. Call (904) 822-8172 for a written estimate.
Service & Process FAQs
We protect the area around your fireplace first, then run specialized brushes through the flue from the roof or firebox to dislodge creosote and soot. A high-powered vacuum keeps dust out of your living room. After the sweep, we inspect the liner with a camera if there's any sign of damage. You get before-and-after photos of the flue interior, and we walk you through anything that needs attention. The whole visit is usually done in 60 to 90 minutes for a single chimney.
A standard chimney cleaning in Orlando takes 60 to 90 minutes from setup to final walkthrough. If the chimney has heavy creosote buildup or needs a Level 2 camera inspection, plan for closer to two hours. We show up with a live arrival time, so you're not waiting through a four-hour window. You'll know when we're on the way and what we found when we're done. The goal is a clean chimney and a clear report, not a rushed job.
Yes, though gas fireplaces need less frequent cleaning than wood-burning ones. The main concerns with gas systems are soot accumulation, blocked vents, and rusted or damaged components. We check the burner, logs, glass, and venting path while we're there. Even gas flues can clog with debris or animal nests, which is a carbon monoxide risk. If you haven't had yours looked at in years, a basic inspection is worth it. Call (904) 822-8172 to schedule a visit.
Clear the area around your fireplace a few feet back so we have room to work. Move any furniture, rugs, or decor you want protected. Don't build a fire for at least 24 hours before the appointment so the chimney is safe to work in. If you have pets, secure them in another room while we're on site. Beyond that, there's nothing to do. We bring our own drop cloths, vacuums, and equipment. We'll text you a live arrival time before we show up.
While our core focus is chimney systems, we do handle dryer vent cleanings in many Orlando homes because clogged dryer vents are one of the most common fire hazards in the area. Lint builds up fast in Florida's year-round laundry season. A blocked dryer vent drives up drying times and creates real risk. The process is quick, usually under an hour, and we document everything with photos. Call (904) 822-8172 and we'll let you know if this is something we can handle for your home.
The clearest signs are smoke backing up into the room, a strong campfire smell even when the fireplace is cold, visible black soot on the damper or firebox, and poor drafting. If you can't remember the last time it was swept, that's a reason. The recommended rule is an annual inspection at minimum, with a sweep whenever creosote buildup reaches an eighth of an inch. In Orlando's humid climate, buildup can harden and become stubborn. A quick check will tell you where you stand.
Brands & Parts FAQs
We work with Olympia Chimney, Copperfield, and DuraFlex products because they're designed for the conditions Florida chimneys actually face. Olympia makes solid stainless caps that stand up to our rain and UV. Copperfield is our go-to for affordable, well-built caps for standard flues. DuraFlex supplies heavy-duty stainless liners when a replacement is needed. We recommend the brand that fits your specific chimney, not whatever is on the truck. You'll always see the product name and price in writing first.
Yes, we install stainless steel chimney liners, primarily from DuraFlex. Stainless is the right choice in Orlando because it resists the corrosion that comes from heat cycling and humid air. A properly installed stainless liner improves draft, protects the masonry from acidic creosote, and is rated for high-temperature use. We won't sell you a liner unless a camera inspection proves the old one is compromised. If it is, you'll see the footage yourself. Call (904) 822-8172 for a written estimate.
Yes, replacing a damaged or missing chimney cap is one of the most common fixes we handle in Orlando. A broken cap lets rain, birds, and debris into the flue, which accelerates liner damage and blockages. We'll measure your flue, show you cap options from Olympia Chimney or Copperfield, and install the right fit. The whole thing is usually done in under an hour. You'll see a photo of the finished install before we leave.
Licensing & Insurance FAQs
Every pro working under the Hadley Chimney Orlando name is required to hold the license and insurance their state requires. We're a local branch of the Relay Home Co. family, led by Cory Mitchell, and we work to the same standard across every visit. Written pricing, photo documentation, and a live arrival time are the baseline. If you want to verify anything before booking, call (904) 822-8172 and ask. We'll tell you exactly what to expect and who's coming to your home.
Every technician who works under the Hadley Chimney name is required to meet the screening standards set by our parent company. We don't send anyone to your home who hasn't cleared that bar. You'll know who's coming before they arrive, and you can track their arrival time live. That's the whole point of the Relay Visibility Guarantee. If you have specific questions about our process, call (904) 822-8172 and we'll walk you through it.
Hadley Chimney Orlando is an independent local business that operates under the Relay Home Co. family of brands. Every location is independently owned and operated, which means the people who show up at your door live and work in this community. We're not a national chain pretending to be local. We're local, with the backup of an established brand and a written guarantee behind us. Cory Mitchell leads the Orlando team.
Emergency & Response FAQs
If you smell burning and the fireplace isn't lit, stop using the fireplace immediately and call us. The smell usually indicates a creosote problem or something blocking the flue. If you see flames beyond the firebox or hear a roar from the chimney while it's burning, that's a chimney fire. Get everyone out, call 911, and let the fire department handle it. After it's resolved, call (904) 822-8172. We'll inspect the chimney before you use it again.
The signs include a loud roaring or cracking sound from the chimney, dense smoke, flames shooting from the top of the flue, and a strong, oily smell during or after burning. After a chimney fire, you may see honeycomb-looking creosote or cracked tiles inside the flue. A chimney fire can compromise the liner without being obvious from outside. If you're uncertain whether your chimney had one, schedule an inspection. We'll camera the flue and tell you what's actually there.
For genuine safety emergencies like a chimney fire or a structural collapse, call 911 first. Once the immediate danger is handled, call (904) 822-8172. We'll schedule an inspection and give you a written report on what needs to happen next. Our regular hours are Monday through Friday 7:00 AM to 7:00 PM, and Sunday 7:00 AM to 7:00 PM. We're closed Saturday. If you need us outside those hours, leave a message and we'll get back to you quickly.
Yes, a leaking chimney is one of the most common calls we get during Orlando's summer storms. The usual culprits are cracked flashing, a damaged cap, or deteriorating mortar joints. Water intrusion accelerates liner rust and damages ceilings and drywall inside your home. We'll find the exact entry point, show you photos of the damage, and give you a written price to fix it. In almost all cases, the fix is straightforward if caught early. Call (904) 822-8172 to schedule a look.
Warranty & Guarantees FAQs
The Relay Visibility Guarantee is the standard every Relay Home Co. location works to. It means a live arrival time you can track to your door, photo updates of the work before and after, and a written price before anything starts. You always know who is coming, when they will be there, and what it will cost. Hadley Chimney Orlando operates under this same guarantee. If a visit doesn't meet those standards, tell us. We'll make it right.
Our work is covered by The Relay Visibility Guarantee, which focuses on transparency: you see photos of what we did, you get a written price before we start, and you can track our arrival live. If we miss an area or leave you with open questions, call us at (904) 822-8172 and we'll address it. We'd rather return and fix the issue than leave a homeowner guessing whether the job was done right. That's the entire reason the guarantee exists.
Call us. We'll review the before-and-after photos from your visit and figure out what went wrong. If the cleaning wasn't thorough or something was missed, we'll come back and make it right under The Relay Visibility Guarantee. You shouldn't have to fight for the service you already paid for. Cory Mitchell leads the Orlando team, and he takes callbacks seriously. Reach us at (904) 822-8172 and we'll get it sorted.
Written by Cory Mitchell, Owner at Hadley Chimney Orlando, serving Orlando, FL and surrounding areas.
Still Have Questions?
We are happy to help. Call us - same-day and after-hours emergency service available.
(904) 822-8172