Masonry repair
Sweep & inspection
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Gas Fireplace Repair Across Heathrow
Gas fireplace repair in Heathrow typically runs $180 – $450 for common fixes like thermocouple replacement, valve cleaning, or pilot assembly work, with flue liner projects starting around $1,200. Most repairs are completed in a single visit, and we schedule within a few days for non-emergency calls. If your gas logs won’t light, the flame is weak or yellow, or you smell gas when the unit is off, call (904) 822-8172 and we’ll get a Heathrow tech to your home fast.
We know Heathrow homes. The custom builds along Lake Mary Boulevard, the golf-course properties off Markham Woods Road, and the luxury communities near Heathrow Country Club all have their own fireplace quirks. Masonry chimneys built in the 1980s and 1990s, occasional prefab units in newer sections, and the constant fight against Central Florida humidity. We work on all of it. Our Gas Fireplace Repair team has seen just about every failure mode this area can throw at a fireplace, and we show you photos of every problem before we recommend a fix.
Why Hadley Chimney Orlando Is Heathrow’s Preferred Gas Fireplace Repair Company
Founded in 2003, Hadley Chimney Sweep has spent over two decades learning what actually goes wrong with fireplaces in Florida homes. We’re not a general handyman service that occasionally pokes at a gas log set. Fireplaces and chimneys are all we do, and our techs are background-checked and uniformed so you know exactly who’s walking through your door.
Heathrow homeowners call us because we show up when we say we will. Every appointment includes a tracked arrival window, so you’re not sitting around for four hours wondering if anyone’s coming. Before any work starts, you get a written price. Not a verbal estimate that changes once the tech is on your roof. After the work, you get before-and-after photos and a digital invoice you can pay from your phone. That’s The Relay Visibility Guarantee, and it applies to every job we run in Heathrow, not just the big ones.
Every repair carries our 365-Day Done Right Promise: a written guarantee on every repair, and if it fails within a year, we come back and fix it free. Cory Mitchell leads our Heathrow service team. Call us at (904) 822-8172 and a live person answers, 24/7. No answering service runaround, no voicemail queue.
Styles & brands we work with




Our Gas Fireplace Repair Services in Heathrow
Here’s what we actually do in Heathrow homes. Every service starts with a camera inspection when the situation calls for it, so you see what we see.
Flue Liner Inspection and Replacement
Heathrow’s older custom homes often have gas fireplaces venting into clay-tile flues that were never designed for gas exhaust. The heat and moisture from gas combustion eat away at clay tile mortar, and after 30 or 40 years of Central Florida humidity, spalling happens. Cracked clay pieces fall into the flue and block exhaust. We scope the flue with a camera and show you the damage. If a new liner is needed, we install HeatShield ceramic repair compound or DuraFlex flexible liner, depending on the flue geometry. Both are materials chimney pros actually rely on, not whatever is cheapest on the truck.

Chimney Crown Repair and Waterproofing
Heathrow’s complex rooflines look great, but they mean chimney crowns take a beating from every angle. Thermal shock from afternoon thunderstorms cracking a hot crown is common. When water gets through the crown, it runs down the chimney chase and corrodes the gas valve assembly in your firebox. We rebuild crowns with proper overhang and apply a waterproofing membrane rated for Florida’s rain cycle. This is a repair that pays for itself, because replacing a corroded gas valve costs four times as much.

Animal Removal and Preventive Chimney Cap Installation
Heathrow’s golf-course communities are a known nesting zone for chimney swifts and squirrels. Swifts are federally protected, so removal has to happen between nesting seasons or under specific conditions. But the point stands: uncapped flues in Heathrow attract animals that block gas exhaust and push carbon monoxide back into the home. We remove animals when legal, clean out the nesting material, and install a proper chimney cap sized for your gas appliance venting.

Gas Fireplace Diagnostics and Component Replacement
Pilot won’t stay lit? Flame is yellow and lazy instead of blue? Wall switch stopped working? These are the calls we run most days in Heathrow. We diagnose thermocouples, thermopiles, gas valves, control modules, and venting issues, then show you the faulty part before we replace it. No mystery repairs. You’ll see the failed component in a photo on our work order.

What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
Trusted Brands We Service in Heathrow
We service and install gas fireplace components from Famco, Copperfield, DuraFlex, and HeatShield, among others. Because we work with these brands regularly, we can often source parts for Heathrow jobs quickly without waiting on a long backorder. That’s a real advantage when your gas valve dies in January and you actually want to use the fireplace. We also stock common thermocouples, thermopiles, and pilot assemblies on our trucks, so a large share of Heathrow repairs are completed same-visit.
See the difference
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After
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AfterCommon Gas Fireplace Repair Problems We See in Heathrow Homes
These are the recurring failures we diagnose in Heathrow specifically, not a generic list pulled from a national website.
- Gas exhaust leaking into chimney cavities. Spalling clay-tile flue liners in Heathrow’s older masonry chimneys let exhaust escape before it reaches the top. This is a carbon monoxide risk, not just a draft problem. We verify with a camera before recommending liner work.
- Wildlife blocking gas venting. Chimney swifts and squirrels in Heathrow’s golf-course communities nest in uncapped flues, blocking exhaust and forcing carbon monoxide back into the living space. Removal and a proper cap are the lasting fix.
- Corroded gas valve assemblies. Cracked decorative crowns on complex Heathrow rooflines let rainwater run down the chimney and corrode gas valves in the firebox. By the time you smell gas or the pilot won’t light, the valve is often toast.
- Gas units vented into old wood-burning flues. This is the big one. Many Heathrow homes built before 2000 have gas fireplaces venting into clay-tile flues that previously served wood-burning fires. The creosote glaze from prior wood burning combined with gas condensation creates a sticky, acidic mess that eats through flue walls. We see this constantly in Heathrow, and it’s exactly where uncomfortable sales pitches happen. Our answer is always the same: we show you the camera footage, then you decide.
Pricing for Gas Fireplace Repair in Heathrow, FL
We believe Heathrow homeowners should know what to expect before they call. Here are honest ranges for common gas fireplace repairs in this market:
- Diagnostic service call: $89 – $149, credited toward any repair you approve the same day
- Thermocouple or thermopile replacement: $180 – $320
- Pilot assembly replacement: $220 – $390
- Gas valve replacement: $380 – $650
- Chimney crown repair with waterproofing: $550 – $950
- Flue liner inspection with camera scope: $150 – $250
- HeatShield flue repair: $1,200 – $2,800 depending on flue length and access
- DuraFlex liner installation: $1,800 – $3,800 depending on roofline complexity
Heathrow’s custom rooflines and decorative chimneys can add access cost on liner jobs, since our techs may need specialized equipment to work safely around steep pitches. You’ll always get a written price before any work starts. Call (904) 822-8172 for an exact quote. Estimates are free.
We Also Serve Cities Near Heathrow
Hadley Chimney Orlando serves Heathrow and the surrounding Central Florida communities. If you’re in Orlando, Orlovista, Pine Hills, or Sanford, our Gas Fireplace Repair in Heathrow team schedules calls across the metro area and runs the same transparent process everywhere we go: tracked arrival, written price, photo documentation.
Serving Heathrow, FL - Our Local Coverage Area
We’re based in the Heathrow area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs – Gas Fireplace Repair in Heathrow
Because chimneys swifts and squirrels nesting in uncapped flues block gas exhaust, which pushes carbon monoxide back into the home. That’s not just a draft problem, it’s a safety issue. In Heathrow’s golf-course communities specifically, the density of mature trees and water features creates ideal nesting habitat, so more than half the gas fireplace repair calls we run in those neighborhoods start with some kind of animal intrusion. We can’t repair the fireplace safely until the flue is clear and capped. Call (904) 822-8172 if you hear chirping or scratching from your chimney.
Usually not, and this is where Heathrow homeowners get upsold the worst. Gas exhaust is cooler than wood smoke and produces condensation that mixes with old creosote, creating an acidic slurry that eats through clay tile and mortar. In Heathrow homes built from the 1980s and 1990s, clay-tile flues are often already spalling from decades of Central Florida humidity. Before anyone tells you a liner is needed, demand camera proof. We scope every flue before recommending HeatShield or DuraFlex, and you watch the footage with us. If the tiles are intact and the joints are tight, you may not need a liner at all. If they’re cracked or shifting, you do. Either way, you’ll know exactly why.
That smell after a storm is usually water pooling somewhere in the chimney system and then getting heated by the fireplace. The most common cause in Heathrow is a failed chimney crown or flashing detail on a decorative chimney, where rainwater intrudes and saturates old creosote or firebox panels. When you light the fire, the moisture steams and carries that smell through the house. The fix is usually crown repair and waterproofing, sometimes paired with flashing replacement. Call (904) 822-8172 and we’ll trace it with a moisture meter and camera.
Yes, and here’s why quality matters. Even occasional gas fireplace use puts exhaust through the flue, and if that flue is cracked, blocked by wildlife, or has a failed crown letting water in, the problem gets worse with time but invisible. In Heathrow’s humid climate, water intrusion into chimney cavities accelerates corrosion of gas valve assemblies and firebox panels. An annual inspection catches crown cracks and animal intrusion before they become a $3,000 repair. We recommend every Heathrow home get an annual camera scope and a thorough check of the crown, flashing, and cap. The cost is minor compared to a gas valve replacement caused by rust.
Visible symptoms include small clay tile chunks collecting at the bottom of the fireplace or in the cleanout, a persistent sulfur or gas smell even when the unit is off, and exhaust staining around the top of the chimney. But the only way to know for certain is a camera scope. In Heathrow, we scope the flue and show you the footage. If the clay tiles are spalled (flaking, cracked, or collapsed), the liner is done. If the joints are just dirty but structurally sound, a cleaning may be all you need. No one should ever sell you a liner without showing you the inside of the flue first. Call (904) 822-8172 and we’ll show you exactly what’s in there.
For gas fireplace repair in Heathrow, call Hadley Chimney Orlando at (904) 822-8172. You’ll get a live person, a tracked arrival window, a written price, and photo proof of the work. Every repair carries our 365-Day Done Right Promise with a free second visit if anything fails. Cory Mitchell and our Heathrow service team are ready to help.
Written by Cory Mitchell, Owner at Hadley Chimney Orlando, serving Heathrow since 2003.